University Instructors (UI) is seeking a dynamic Program Manager with a passion for supporting students to lead our Specialty Services programs. In this role, you’ll work with school districts to help students who are neurodivergent and part of Special Education programming.

University Instructors partners with schools to provide students with purposeful learning experiences led by inspirational educators. If you are committed to co-creating and implementing impactful instructional services for school partners to enhance student achievement and build local talent pipelines, apply now.

In this role, you’ll:

• Manage client and customer relationships; serve as a liaison between the UI team, UI tutors, school-level staff, and district staff.

• Serve as a subject matter expert for K-12 education policy (at the state and federal level) and best practices in supporting students in Special Education programs.

• Act as a mentor for UI instructors and program support staff by providing direction, support, and encouragement in all aspects of student services.

• Monitor all elements of school program implementation, including but not limited to instructor attendance, performance, material distribution, and student achievement through progress monitoring.

• Lead and facilitate instructor orientation and trainings as needed.

• Supervise program staff who support your programs.

• Observe instructors during small group instruction or student supports. Provide instructors with performance coaching to ensure effective classroom management and growth in student achievement.

• Complete required documentation.

• Communicate and meet regularly with your supervisor to update them on progress, potential problems, and program concerns.

• Inform your supervisor about changes at schools in your programs. This might look like implementing feedback based on school administration and staff concerns, instructor performance and attendance, changes to a program’s setup, or effectiveness of the program.

• Provide instructors with effective solutions to behavioral or educational problems arising during student instruction following UI best practices; ensure program staff you manage are able to effectively provide these solutions.

• Oversee completion, collection, and distribution of mid-program and end-of-program reports and surveys.

• Monitor and refine systems to ensure program staff and instructor timecards submissions are completed accurately by the payment deadline.

• Manage effective collaboration among UI teams (Business Development, Recruiting, Curriculum, Logistics, and Accounting) and clients (district partners and leaders at schools you support).

• In partnership with clients and their needs, confirm and assign instructors to school locations.

• Partner with UI Recruiting Specialists to place newly recommended instructors.

• Maintain open lines of communication with program staff to efficiently move instructors throughout onboarding, orientation, training, and conversion to district employment (when applicable), confirming knowledge transfer of program details.

• Lead, model, and maintain a positive rapport with school administration and staff.

• Prepare agendas for, plan, and lead client meetings when appropriate.

• Complete other duties as assigned.

Knowledge and Skills

We are looking for someone who can demonstrate:

• Effective oral and written communication skills

• An understanding of instructional pedagogies and methodologies

• The ability to effectively manage clients

• Excellent interpersonal skills

• Strong computer skills

• Good time management and organizational skills, including prioritizing, scheduling, and adapting as necessary

• The ability to meet deadlines

• Strong ability to work both independently with little supervision and collaboratively as part of a team

Education and Work Experience

As a successful applicant, you must have a passion for advocating for and helping students succeed. Additionally, you will need to:

• Hold a bachelor’s degree AND

• Commit to working 35-40 hours each week AND

• Demonstrate ONE of the following:

o At least 2-3 years of experience working in a K-12 educational setting OR

o Any similar combination of education and experience

Prior supervisory, project management, and client management experience, strongly preferred.

Experience working with students who are neurodivergent and in Special Education program, preferred.

$35 Houry/ Expected Hours between 30-40 hours a week during the school yaer 

University Instructors is an Equal Opportunity Employer